Last updated: October 15, 2026
Because each subject includes a free trial with 5 sample questions before you pay, we generally do not offer refunds once a subject payment has been confirmed and access granted.
If you believe you were charged in error, or a payment was confirmed but access was not granted, contact our support team via WhatsApp or the Contact page within 7 days of payment, and we'll investigate promptly.
Approved refunds are processed back to the original payment method (bank transfer, JazzCash, or EasyPaisa) within 5-7 business days.
Refunds are not available for accounts suspended due to a violation of our Terms of Service.